Grievance Redressal Policy
The clients can write to the support platform ( please do write to us at support@sarathireseaech.com ) of Sarathi Research for redressing the grievance. Alternatively, the clients may call on +91 -9669799007 . If the grievance raised by the customer in the support platform fails to be redressed within the period of 12 working days, then the customer can raise the grievance in SCORES platform- SEBI complaints redress system scores.gov.in
SCORES LINK – Click Here* – https://scores.sebi.gov.in/scores-home
ODR Portal could be accessed, if unsatisfied with the response. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. ODR Portal can be accessed via the following link – https://smartodr.in
- Name: Mr. Palash Kag
- Contact No.: 9669799007
- Email: support@sarathiresearch.com