Grievance Redressal/ Escalation Matrix
The clients can write to the support platform ( please do write to us at support@sarathireseaech.com ) of Sarathi Research for redressing the grievance. Alternatively, the clients may call on +91 -9669799003 . If the grievance raised by the customer in the support platform fails to be redressed within the period of 12 working days, then the customer can raise the grievance in SCORES platform- SEBI complaints redress system scores.gov.in
SCORES LINK – Click Here* – https://scores.sebi.gov.in/scores-home
ODR Portal could be accessed, if unsatisfied with the response. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. ODR Portal can be accessed via the following link – https://smartodr.in
Details of Compliance/Grievance Officer:
- Name: Mr. Palash Kag
- Contact No. : 9971241717
- Support No : 9669799003
- Email: support@sarathiresearch.com
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Details of designation
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Contact Person Name
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Address where the physical address location
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Contact No.
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Email-ID
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Working hours when complainant can call
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Customer Care
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Mr.Palash Kag
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Registered Address –
F-88, Yashwant Plaza, 79 South Tukoganj indore – 452001 Madya Pradesh, India
Correspondence Address & Principal Address-B-56 Second Floor, Sector 64 Noida,
Uttar Pradesh, India
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9669799003
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Mon-Fri 10 AM to 4 PM
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Head of Customer Care
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Mr.Palash Kag
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Registered Address –
F-88, Yashwant Plaza, 79 South Tukoganj indore – 452001 Madya Pradesh, India
Correspondence Address & Principal Address-B-56 Second Floor, Sector 64 Noida,
Uttar Pradesh, India
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9669799003
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Mon-Fri 10 AM to 4 PM
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|
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Compliance Officer
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Mr.Palash Kag
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Registered Address –
F-88, Yashwant Plaza, 79 South Tukoganj indore – 452001 Madya Pradesh, India
Correspondence Address & Principal Address-B-56 Second Floor, Sector 64 Noida,
Uttar Pradesh, India
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9669799003
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Mon-Fri 10 AM to 4 PM
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CEO
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Mr.Palash Kag
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Registered Address –
F-88, Yashwant Plaza, 79 South Tukoganj indore – 452001 Madya Pradesh, India
Correspondence Address & Principal Address-B-56 Second Floor, Sector 64 Noida,
Uttar Pradesh, India
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9669799003
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Mon-Fri 10 AM to 4 PM
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Principal Officer
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Mr.Palash Kag
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Registered Address –
F-88, Yashwant Plaza, 79 South Tukoganj indore – 452001 Madya Pradesh, India
Correspondence Address & Principal Address-B-56 Second Floor, Sector 64 Noida,
Uttar Pradesh, India
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9669799003
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Mon-Fri 10 AM to 4 PM
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